Utility bills are issued quarterly on the first of the month and are due within 25 days, unless the 25th is a Sunday or a holiday. If the payment is not received by the payment due date, a late charge of five percent is applied.
Late payments are due within 20 days. If after that time the bill is still not paid, a red card is placed on the front door of the property to indicate that the water service will be shut off within 72 hours. A $25 turn off/on fee is applied if timely payment is not made. Please make and keep appointments to avoid additional fees.
Have a question about billing or about late water payments? Please contact the Village's Water Division at (708) 444-5500.